Contracting: the First Step in a Change Management Program
Ed Hansen has seen some mistakes in his career. But the one he says may be the biggest lost opportunity is not leveraging the contracting process as the first step in a change management program. Ed has been helping clients work with outsourcers for a long time – currently as a Partner at law firm McCarter & English where he leads the Business Technology and Complex Sourcing practice, and previously as a co-chair of Baker & McKenzie’s North American Sourcing Practice. Ed explains...
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