Avoid Failure in Governance – Tips from Astra Zeneca

SSON: Graham, what does governance mean to you as it supports the shared services and outsourcing initiatives at Astra Zeneca?Graham Russell: Well, for me the meaning of governance is that it’s the provision of management oversight to ensure the smooth running of operations or transition in either a shared services or BPO environment.SSON: So who is involved and how did you choose your leadership team?Graham Russell: In our case, I’ll speak about what we’ve done from a BPO per... To continue reading this story Click Here