India Domestic BPO to grow 23% in 2011

Recent Gartner research predicts that the domestic Indian BPO market, will grow from $1.1.4 billion in year 2010, by 23% to $1.4 billion in 2011. It states that the boom in the market has been brought about by volumes in existing BPO engagements, clients expanding the scope of existing BPO relationships, and a host of new BPO deals. Slowdown in the US and Europe markets has also led to increased focus in the Indian BPO industry. Whilst on the face of it, this may lead many to move to... To continue reading this story Click Here