India’s Top 20 BPO Export Firms export over $7.1 billion but what about quality?

According to recent research by Dataquest, from April 2010 to March 2011 the Top 20 BPO exporters in India grew 25% illustrating the significant growth in the market. This compares to the negative growth of 8% in the same period in 09/10. The top 10 revenues with growth rates in brackets are described below Genpact c$1,247 million (24%) TCS BPO c$863 million (25%) Aegis BPO c$556 million (28%) Wipro BPO c$494 million (7%) Firstsource BPO c$403 million (6%) WNS c$370... To continue reading this story Click Here