India’s Top 20 BPO Export Firms export over $7.1 billion but what about quality?
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According to recent research by Dataquest, from April 2010 to March 2011 the Top 20 BPO exporters in India grew 25% illustrating the significant growth in the market. This compares to the negative growth of 8% in the same period in 09/10.
The top 10 revenues with growth rates in brackets are described below
Genpact c$1,247 million (24%)
TCS BPO c$863 million (25%)
Aegis BPO c$556 million (28%)
Wipro BPO c$494 million (7%)
Firstsource BPO c$403 million (6%)
WNS c$370...
