South Africa positioned to become a leading offshoring destination – Gartner

At a recent Gartner Symposium in Cape Town, analyst Partha Iyengar said he expects South Africa to make progress as an offshore destination, citing an additional 40,000 jobs to be created through offshoring by 2014, and 120,000 employed in the domestic insourced sector. He also said offshore contact center jobs would likely more than triple – from 8,000 in 2010 to 30,000 in 2015. South Africa was also recently shortlisted by the UK-based National Outsourcing Association for its 2012 NOA... To continue reading this story Click Here