Juan Arya discusses his eight CoE keys to success. Juan doesn’t mince words when it comes to the importance of building a strong, nuanced team and fixing what’s broken. He also discusses why it’s critical to build and sustain capabilities. He reminds us that, while success comes in sets of sprints, ultimately, the race is a marathon. Goals and metrics are another key for Juan, but the numbers are a moot point without the right performance management. Finally, Juan focuses on sustaining and building team skillsets, regardless of who is coming and going.
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