When news broke out that US-based JPMorgan Chase & Co. could transfer more BPO jobs to the Philippines as the company bared its plans to generate at least $1 billion in annual operating costsavings, it was met with a sense of elation – and zero surprise. Read more to find out why news like this is become common place.
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The Shared Services & Outsourcing Network Editor | 05/22/2013
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