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Polling Your Customers and Stakeholders

Customer feedback ... polls ... surveys ... expectations ... evaluations ... perception ... value ... acceptance ... mistrust...mixed Reception ... complaints ... #betterbefore ... If any of the words above resonate with you, I have a treat in store. Regular readers will know that Pedro Moreira is sharing a series of articles on the impact of integrating a finance function (from a smaller business unit) into a group Shared Services. (In his case it's based on his experience in integrating a... To continue reading this story Click Here

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