The Shared Services & Outsourcing Network Editor | 07/03/2012
Common wisdom holds that business requirements come first, and software requirements after. Data capture, however, benefits from the reverse: if you have a capture system driving one data-centric business process, can the same principle, indeed the same system, not be applied to all of your data-centric business processes? In today’s world of multi-channel, myriad sources, rather than build a data capture connection to each process for each channel, invest in a broad capability capture platform that captures, recognizes and validates data from any source, and use it to drive multiple processes across multiple enterprise business systems.
Download this white paper to explore the decision-making issues of capture-to-process versus capture-to-archive, and gain these insights:
• Opportunities for document capture remain strong
• Scan-to-Process ROI is strong
• Scope for capture-enabling more processes
• Users are keen to expand use
• Lack of awareness is holding things back
• Capture platforms make integrations easier
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