What did HR Shared Services leaders take away from Atlanta?
HR Shared Services & Outsourcing Week brought together 120+ attendees, 30+ speakers, and 25+ sessions for three days of peer exchange, practical benchmarking, and forward-looking discussion on the future of HR delivery. In this post show report, we break down the biggest conversations from onsite, including how HR Shared Services is moving beyond cost efficiency to deliver strategic value, why AI literacy and governance are now essential, and what leaders are doing to redesign operating models without losing sight of people, empathy, and employability.
✅ Explore the key takeaways shaping HR Shared Services in 2026, from AI governance to continuous change
✅ See attendee demographics by seniority level and industry, including Directors, VPs, SVPs, AVPs, and C-Suite leaders
✅ Review the highest-rated sessions, including global operating model design, AI-driven enterprise change, and people data strategy
✅ Hear what attendees had to say about the networking, learning, and community that make HR SSOW a trusted destination for HR Shared Services leaders
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