Industry Reports

Interactive Report: Analytics & Workforce Management to Elevate the HR Function in 2020

Interactive Report: Analytics & Workforce Management to Elevate the HR Function in 2020

Traditional workforce management is coming up short in today’s job market, where unemployment rate is at a historic 50 year low. Competition for skills and talent is acute as companies grapple with digitalization. Pressure is mounting on the HR function to embrace digital innovation in order to better support business outcomes. This analytics workbook will cover a selection of digital transformation initiatives underlying 21st Century HR, such as the adoption of real-time analytics and technologies enabling workforce management. Finally, it will share some measures of excellence in North American HR Shared Services Centers (HRSSCs).

Download the interactive report to read more on:

  • Real-time analytics in HR
  • Rewiring workforce management 
  • Measures of excellence in north American HR Shared Services Centers
Next Generation HR Shared Services: What does the best practice HR Service Delivery Model look like?

Next Generation HR Shared Services: What does the best practice HR Service Delivery Model look like?

In this day and age, the Shared Services landscape is constantly evolving due to technological disruptions, merger & acquisitions, increasing expectations to provide more value to their customers.

This interactive report focuses on how HR can be transformed to be a key partner to the business:

  • Showcase the current operating model of North American SSCs with HR Shared Services
  • Outline the next generation HR service delivery model and the benefits it brings forth
  • Benchmark your HR Services against your peer group
The State of HR: Top Challenges, Priorities, & Trends Heading Into 2021

The State of HR: Top Challenges, Priorities, & Trends Heading Into 2021

The HR Exchange Network editorial team went to the HR community to get answers to these questions.  Included within its pages are the results of our latest survey with analysis around its findings.  Additionally, HR professionals from Allstate, Allegion, AdventHeatlh and Akebono Brake weigh in on the data and give real life practical advice for creating the HR department of the future.

From this report, readers will:

  • Learn about the top HR challenges, priorities and trends.
  • Have access to practical application of the survey’s findings; what does the data mean and how should HR shift its focus.
  • Understand why the company culture is so important to the success of the business and how HR professionals believe the goal can be achieved and put in to practice.
U.S. Shared Services Centers Trends in Talent and Technology

U.S. Shared Services Centers Trends in Talent and Technology

Take a look at this interactive report based on SSON's 2018 market report! Learn about the strategies and knowledge services from more than 180 shared services executives in this exclusive report.

Shared Services in North America: Millennial Talent, Digital Disruption & Customer Experience

Shared Services in North America: Millennial Talent, Digital Disruption & Customer Experience

Blending Q4 2017 data from 100+ North American Shared Services Centers, this report dives into the key themes of the upcoming  Summit. Flip through to find out more about Millennial Talent, Digital Disruption and Customer Experience in North American Shared Services Organizations (SSOs).

Trends in HR SSCs: Current Enablers of Knowledge-Based Work and the Future of Automation

Trends in HR SSCs: Current Enablers of Knowledge-Based Work and the Future of Automation

Data from surveys sent out to HR professionals in shared services and insights from our IAU Market Report have been blended to tackle questions on automation in HR. This includes its current impact on SSOs, and 2 emerging technologies in automation: machine learning and the internet of things.