Learn more about IA Week's Build - A - Bot Day, where you can experience the stages of building your own bot! Within one day, you can learn, train, and build your own bot to integrate into your enterprise. Download the piece using the form or request a copy by emailing geena.monaco@iqpc.com 

Take a look at the amazing content created by one of our great sponsors, AUXIS. In their second iteration of "Getting Beyond the Hype" , the AUXIS Peak Performance Blog creates a road map towards the key first steps towards success by identifying the RPA opportunities.

In this creative info-graphic, AUXIS defines the multiple different functions to keep in mind when it comes to RPA.

Task-based automation is happening across all enterprise support functions. In IT, virtual engineers are restarting web servers for systems engineers. In finance, RPA bots are setting up customer contracts for AP clerks, and in customer care centers, chatbots are partnering with agents to reduce social engineering. Read more about how a bot can augment human productivity in this content piece from ISG.

The word “transformation” may very well be the most common term in business today. But what exactly does it mean? Ask ten business and IT operations professionals to define the term transformation, and you will likely get ten different answers. For most enterprises, the conversation about transformation is about increasing responsiveness by delivering scalable services that meet consumer demand, aligning solutions with business objectives and reducing management complexity. Learn more about the Three Areas of Focus to Enhance Business Value from ISG.

Take a look at the technology topics & speakers that will be at Intelligent Automation Week Chicago!

Take a look at the contact center topics & speakers that will be at Intelligent Automation Week Chicago!

Take a look at the finance topics & speakers that will be at Intelligent Automation Week Chicago!

Take a look at the shared services topics & speakers that will be at Intelligent Automation Week Chicago!

IT speakers and topics at Intelligent Automation Week

Shared services topics and speakers at Intelligent Automation Week

Finance topics and speakers at Intelligent Automation Week

Contact center topics and speakers at Intelligent Automation Week

Former Business Process Transformation Specialist, Assistant Vice President - Continuous Improvement, LEAN & RPA at Barclays, Vartul Mittal walks us through how Barclays:

• Leveraged RPA to optimize end-to-end business processes 
• Built a robotics and automation center of excellence 
• Developed and rolled-out a comprehensive communications strategy to drive adoption
• and more!

Humans all over the world have mixed feelings on the power of artificial intelligence and what it might do to society and jobs. Many are scared and afraid. What most people do not take time to do is research how it’s doing good for the environment, health system and governmental issues. Download this report to learn all of the different ways that artificial intelligence is contributing to the world in positive ways. To receive a copy directly into your inbox email carson.bunting@iqpc.com.

As enterprises become more complex, and success increasingly depends on streamlining operations, it becomes imperative to invest in emerging technologies that enhance efficiency and facilitate improved decision-making in the back-office. Robotics Process Automation (RPA) brings you one step closer to this goal by significantly reducing turnaround time, interacting with multiple applications in a non-intrusive manner, and enhancing accuracy and reliability.

NIIT Technologies has come up with an end-to-end RPA Delivery Framework named TESS which addresses all the aspects around Transformation, Enablement, Standardization and Scale for an enterprise to embark on its own holistic RPA journey. TESS is a combination of processes, methodologies, tools and experienced domain centric experts packaged as a service that enables clients reap the benefits of a Centre of Excellence without having to invest in building one upfront.

In this whitepaper, 'Intelligent Enterprises through Robotics Process Automation', NIIT Technologies explains why RPA is critical to enhancing efficiency and improving customer experience. Discover how to:

• Generate cost savings of up to 40-70 percent
• Increase accuracy and compliance
• Develop high productivity and scalability

To receive a copy directly into your inbox email carson.bunting@iqpc.com.

While RPA’s growth trajectory has been steep – implementations jumped from 9% to 32% over the last year – there are limitations to what it can do on its own. More and more organizations are facing challenges in trying to scale up its application, and are seeking new levers to drive automation further.

One of those levers is cognitive automation, which effectively operates as a "bridge" between automated activities and the artificial intelligence that determines a decision.

Download this report to find out how cognitive automation works, why it's a critical application right now, and how to successfully integrate it. To receive a copy directly into your inbox email carson.bunting@iqpc.com.

Autonomous technology is set to transform the motor industry over the next decade, but there are no clear paths laid down for OEMs to follow. The pace at which the technology is developing has created an environment where traditional manufacturers risk being overtaken by tech firms, and this has led to greater collaboration across the industry and between OEMs and developers of autonomous technology. Download this report to discover the latest AI news in the autonomous space. To receive a copy directly into your inbox email carson.bunting@iqpc.com.

We discuss Michael Edmond's success stories with RPA/ IA implementations to conduct repetitive tasks, in turn, improving the quality of work among employees. Edmonds shares more insights on automated technologies are impacting the insurance industry.

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If you have any other questions at this time please do not hesitate to reach out to our head of audience development, Tony Gregory, at Tony.Gregory@ssonetwork.com

Directors, VPs and Heads of Intelligent Automation, RPA, Process Excellence and Process Improvement from companies like Estée Lauder, Spotify, Uber, Saks Fifth Avenue, Wells Fargo, and more have attended our previous IA Week this past December.

Take a look at the complete snapshot list of attendees to see who you can expect to meet and network with at the event.

If you prefer to receive a copy via email contact me at enquiry@iqpc.com.

On the fence about attending this summer’s Intelligent Automation Week 2022? Check out our new content on “Top Reasons to Attend IA Week Chicago 2022! We layout all the best information to make your decision much easier. We share information on our industry-leading speakers, cool events going on during your time at the convention, and amazing sights and experiences you can enjoy during your stay in Chicago! It is going to be a truly informative and exciting time. See for yourself!

Explore the core components of data governance, analytics, and ML governance in our downloadable infographic, unveiling the intricate frameworks and practices vital for modern businesses. This infographic serves as a great jumping-off point for the topics that will be further discussed at IA Week, offering invaluable insights into optimizing data utilization and strategic decision-making. Discover something new and bite-sized associated with these intricate processes; grab your copy of the infographic today!

The AiiA Network worked with 400+ IA professionals to determine what the future looks like for AI. Access this 27 page report to gain insights on the findings that came from this in depth research. Email carson.bunting@iqpc.com to receive a copy via email.

Interview with Jordane Elmassian, Senior Business Leader from MasterCard, regarding the company's implementation of RPA, including some of the benefits and hesitations associated. 

Is RPA really living up to its hype? DART reviewed responses from over 130 SSC practitioners to discover the truth & myth of RPA. It is worth noting that as a result of this research, the two key findings are:

• RPA has the potential to automate many more processes than expected by non-RPA SSCs.
• The actual benefits of RPA surpass what most non-RPA respondents expect.

The march of technology is inexorable, which is why we launched the Robotic Process Automation Summit in the first place. If you still need proof that RPA will soon become the new normal, look no further.

Five years ago, Joe Peri was employee #2 at Ascension Health's captive BPO, the Ministry Service Center. Today, He is the Vice President and Chief Operating Officer, and the center has grown to over 900 employees. Joe pioneered the RPA practices which made this rapid growth possible, a subject he discusses in his summit session... and in this in-depth 12-page interview.

Watch our exclusive on-site Interview with Adrienne Peseller, Change Management Leader, RPA CoE at Prudential. Learn about the opportunities they took from their failures during the RPA implementation to come up with implementation solutions.

Jim Walker is the Services Portfolio Manager at the National Aeronautics and Space Administration (NASA) Shared Service Center (NSSC).discusses:

• Innovative technology solutions implemented into NASA and the hurdles that were encountered
• Examples of the successes NASA has had with implementation of intelligent automation
• How the NSSC is preparing to offer bots as a service via its Housing and Utilizations of Bots team
• And, where the future of intelligent automation is headed in the next 2-5 years

Organizations continuously strive to achieve greater efficiencies and more streamlined operations as a matter of course, particularly with Shared Services. Robotic Process Automation (RPA) is the latest proposition to promise a quantum advance for Shared Services. Download the content to learn more about RPA and it's benefits to your organization!

Courtesy of Chazey Partners

We sat down with Jason Barkham, Vice President of Business Transformation Solutions at Warner Bros. Entertainment Inc.

In our chat with Jason, he discussed:

• Ways an organization can determine opportunities and leverage them to achieve process optimization
• Examples of how an organization would choose an intelligent automation tool and business model
• Intelligent automation models Warner Bros. Entertainment currently uses
• The future of intelligent automation within the next 2 - 5 years

Jon Theuerkauf is the Managing Director, Head of Performance Excellence, Robotic Process Automation & COE Program Head at BNY Mellon. In our chat with Jon, he discussed:

• The approach he has taken at BNY Mellon with RPA and the results this has produced
• Steps in developing a fast & furious (yet sound and discreet) PoC program to easily upload in a reasonable timeframe and with a limited budget
• Advice for organizations looking to implement intelligent automation for the first time
• And where he sees the future of intelligent automation headed in the next 2 - 5 years

We had the chance to speak with the Group Director of Automation and Analytics at Coca-Cola to discuss their plans for implementing intelligent automation into their organization and what the future holds for Coca Cola.

If you want to receive a copy of the video via email, reach out to geena.monaco@iqpc.com

AI and advanced analytics is moving into the forefront of the customer experience industry. Check out this recently released, 15 page article detailing how AI is shaping the future of CX.

If you want to receive a copy via email, email geena.monaco@iqpc.com.

We had the chance to speak with the Former Vice President, Data Protection, IT Risk, Global Technology at JP Morgan Chase to discuss challenges they faced implementing IA technologies and how they overcame these challenges.

If you want to receive a copy of the video via email, reach out to geena.monaco@iqpc.com

Ahead of the 2017 Intelligent Automation Summit that took place in New Orleans December 6-8, we sat down with Keynote Speaker Steven J. Randich, EVP and CIO, FINRA to discuss his thoughts on the Intelligent Automation revolution. Key topics discussed include:

• Why now is the time to invest in IA Busting common myths and misconceptions about IA
• How the emergence of IA will transform the workplace
• Emerging 2018 trends

Most global enterprises have embarked on their digital transformation journey, but only a handful have found the right mantra to truly embrace automation in their operations. This report, which is based on research conducted by HfS Research with support of Hexaware, aims to drive a fact-based discussion on the impact and maturity of automation and AI for business operations.

With survey input from more than 400 senior executives for global enterprises, the report highlights early investments and strategies for intelligent automation, key challenges and successes, and lessons learned to help close the gap between leadership ambition and execution.Download your copy of the report and learn more about:

• Building a compelling business case for automation Setting realistic goals and expectations
• Choosing the right RPA platform to complement existing infrastructure
• Managing employee resistance and change

Artificial intelligence is a phrase now common in a range of public literature, marketing material and company statements, but what specifically does it mean and what is its relevance? This guide, the first in a series, denotes that artificial intelligence (AI) is a broad term used to define intelligence designed into machines which have, in turn, created a number of sub fields in computer science.

Download your free copy today to learn more about:

• The evolution of artificial intelligence
• The virtual workforce Intelligent orchestration
• Governed learning

This guide offers helpful explanations to give you a deeper understanding of AI, digital labor and the virtual workforce—as well as the role of governance in AI implementation.

Star Intelligent Automation speaker, Veer G. Chockalingam, SWBC's VP, Strategic Vendor Management, walks us through some of the common mistakes people make when implementing RPA as well as best practices for avoiding them such as:

• Choosing the right processes to automate
• Partnering with IT Selecting the right pricing model
• Busting myths about RPA/IA And more!

Robotics Process Automation is very fast paced, and it pays to keep up. In as little as 12 months, RPA solutions can transform business processes radically. The process automation industry is set to grow by as much as 60% before 2020, so businesses need to adapt now so they are not left behind by their competitors!

We recently caught up with leading RPA experts to discuss how this exciting area of automation is changing, and what the future holds. In this whitepaper, three end-users will provide some insight into:

• How they utilise Robotic Process Automation today
• What the advantages of RPA in specific cases are
• How the way they use RPA has adapted over the last year.

Our three expert end-users interviewed are:

• Martin Ruane, Programme Director at ENGIE
• Jose Ordinas Lewis, Head Robotic Automation Centre at Swiss Re
• Kevin Mowles, Head of Business Solutions for Leeds Building Society

Companies of all types are leveraging intelligent automation to not only boost efficiency, but to help power their digital transformations—to innovate better, boost customer service and satisfaction, empower employees, and increase revenues and profits. As pharmaceutical firms work to close the gap between rising R&D costs and profits in an environment of increasing regulatory control and testing, Intelligent Automation (i.e. RPA, Cognitive Computing, AI, etc.) is expected to become a key enabler of increased profitability over the next decade. In this interactive infographic, we outline the top 5 ways Intelligent Automation is transforming the life sciences industry:

• Pharmacovigilance
• Warehousing & Distribution
• Operational Excellence
• Data Management
• Personalized & Specialized Medicine

This report explores what the future of chatbots and how artificial intelligence is transforming the industry. Access the report today or request a copy by emailing geena.monaco@iqpc.com.