Although automation use cases and program roll outs have increased over the years, many organizations, and their automation and functional area leaders still struggle to accurately measure the ROI of their automation initiatives. This is because every project is unique, with different objectives, technologies, resources, limitation, and budgets. Developing effective digital and automation project roadmaps, metrics, and KPIs to clearly demonstrate their business value isn’t easy, yet it is paramount, so to ensure continued stakeholder buy-in, support, and funding.

In this session, topics of discussion will include, yet will not be limited to:

• Developing customized metrics and KPIs to measure a variety of digital & business transformation and automation programs – so to determine the value and impact they offer the enterprise
• Applying various methods for determining automation program ROI, including cost savings, productivity gains, and much more
• Communicating effectively with stakeholders about the importance of customized ROI calculations

Continuation of BENCHMARKING ROUNDTABLE DISCUSSION: MEASURING THE VALUE & ROI OF YOUR VARIOUS AUTOMATION PROGRAMS