When automation programs under an organization, and/or its various functional areas mature, there are several natural next steps an organization can go with their highly mature automation programs so to ensure continued program growth and increased business outcomes. One of the many options is to optimize existing automation programs and tech stacks, by integrating and layering other automation programs, RPA, and generative AI with legacy systems and vice versa. By doing so, mature automation programs can provide hyper-enhanced business value to the organization.

In this session, topics of discussion will include, yet will not be limited to:

• Integrating IA and generative AI for scaling up a wide array of automation initiatives
• Infusing legacy systems with new-age capabilities to drive innovation and operational efficiency
• Data governance, quality, optimization
• Leveraging historical data within modern AI frameworks
• Challenges and potential solutions associated with integrating new technologies with existing infrastructures

Continuation of BENCHMARKING ROUNDTABLE DISCUSSION: DRIVING AUTOMATION EVOLUTION BY INTERGRATING AUTOMATION PROGRAMS WITH LEGACY SYSTEMS