What 2026’s GBS Priorities Reveal About the Future of AI at Scale
As Shared Services and Global Business Services (GBS) evolve, leaders are under pressure to transform their operating models, scale GenAI, and create measurable enterprise value. This report draws on the priorities, challenges, and in-progress initiatives submitted by executives attending the Shared Services & GBS Select Executive Leadership Summit.
Their combined perspectives reveal not only what is keeping leaders up at night, but where the world’s most forward-leaning GBS organizations are placing their bets. Inside, you will find clear patterns, real use cases, and a grounded view of the strategies that will shape the next generation of GBS.
In Partnership With:
QUESTIONS?
Contact us: 1-800-882-8684
Email: enquiry@iqpc.com
©2025 IQPC. All rights reserved.
