From Resistance to Change Champions: The Key to Successful Shared Services Engagement in Higher Education

How Leading Universities Are Turning Shared Services into a Strategic Advantage

The conversation around Shared Services is evolving. No longer just about cutting costs, the most forward-thinking institutions are using it to streamline operations, enhance service delivery, and build trust with faculty and staff. But making it work takes more than efficiency metrics - it requires strong leadership, stakeholder buy-in, and a model that actually serves the people who use it.

We’ve put together an in-depth article that breaks down:

• How universities can move from resistance to adoption through smarter stakeholder engagement
• The leadership missteps that can derail Shared Services - and how to fix them
• What real success looks like beyond budget savings
• Lessons and case studies from top institutions

Click here to have this article emailed to you.