Shared Services & Outsourcing Week 2025 Event Guide

The Shared Services & Outsourcing Week (SSOW) conference is the premier gathering for shared services and global business services (GBS) leaders. It’s where the brightest minds in the industry come together to benchmark strategies, spark innovation, and drive enterprise-wide transformation.

This September, SSOW returns to Houston with even more forward-thinking content, practical solutions, and meaningful connections. Inside the Event Guide: a standout speaker lineup, detailed attendee insights, top shared services & GBS companies, a preview of the first-ever Hot Take Hustle—and more.

Why SSOW is a Game-Changer:

• Visionary Speakers: Industry pioneers from companies like Starbucks, The Clorox Company, PepsiCo, Google, ADM, Bosch, and more, are set to share firsthand insight on how they're creating business value through GBS.
• In-Depth Workshops & Panels: Take advantage of the forum to learn, benchmark and network with sessions on today's most pressing topics, such as AI integration, citizen-led innovation, and the transition from transactional to strategic roles.
• Customizable Agenda: Choose between 3 Tracks: Data, Process Excellence, and Workforce Management to address what’s top of mind for you right now and make the most of your time onsite.
• Exclusive Networking Opportunities: Connect with senior shared services and GBS professionals shaping the future of the industry.

Claim your SSOW 2025 Event Guide now—or click here to have it sent straight to your inbox.