SHARED SERVICES & OUTSOURCING WEEK ADD ON
Agentic AI in Shared Services Bootcamp
September 14, 2026
San Diego, CA
September 14, 2026
Agents of Change: Shared Services Reimagined
Agentic AI is rapidly transforming shared services and GBS, and the gap between early adopters and everyone else is growing fast. What was once considered experimental is now operational. Organizations that fail to move quickly risk falling behind on cost optimization, service speed, operational agility, and employee experience.
Following a successful launch at SSOW (Orlando 2026), the Agentic AI in Shared Services Bootcamp returns to help GBS and shared services leaders move from AI exploration to execution. Through expert panels, real-world use cases, and interactive discussions, discover how AI agents are enabling autonomous service delivery, automating workflows, and integrating into core enterprise systems.
AI agents are becoming part of the operating model, not a future add-on. The question is no longer if you adopt, but how fast you can scale. Walk away with the clarity and direction needed to move forward with confidence.
What you'll master in one day for 2026
Essential Pillars of Agentic AI Adoption
AI-Augmented Operating Models
Reimagine how shared services functions operate as AI agents become embedded into workflows, governance, and service delivery models. Learn how leading organizations are redesigning operations for an AI-enabled future.
Autonomous Service Delivery
Explore how AI agents are transforming HR, finance, and enterprise support through autonomous case management, faster resolution times, and scalable service delivery with minimal human intervention.
AI Integration & Enterprise Scalability
Discover practical strategies for integrating AI agents into existing enterprise systems, platforms, and workflows while maintaining operational continuity, compliance, and data integrity.
Workforce Transformation & AI Governance
Understand how roles, performance metrics, oversight, and governance frameworks must evolve as organizations scale agentic AI adoption across shared services.
VIEW the Event Guide
Wondering What’s in Store?
Explore the Event Guide to see the sessions, speakers, and strategies designed to help you implement agentic AI. From autonomous workflows to scalable solutions and best practices, discover what’s shaping the future of shared services.
Register Now. Which customer are you?
Conference passes provide access to the Big Idea Stage, Receptions, Meals, the Innovation HUB, and so much more!
Select Your Package(s):
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Main Conference + Workshops Pass
Register by June 12, 2026Sept 15-17
- Workshop Day
- Breakfast & Lunch Daily
- Networking Activities
- Access to The Innovation Hub
- Exciting Keynotes
- Actionable Tracks
- Interactive Discussion Groups
- Access to Event App & Digital Takeaways
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Agentic AI in Shared Services Bootcamp
Sept 14
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