SSOW Post-Show Report (San Diego 2026)

The Shared Services & Outsourcing Week (SSOW) conference brought the shared services and GBS community together again for another round of innovation, transformation, and connection. From candid conversations to bold new strategies, the SSOW Post-Show Report captures where shared services stand today as leaders reimagine talent, technology, and service delivery.

Here's a glimpse of what you'll find inside:

• Who Showed Up: A mix of seniority levels and industries brought range to every conversation. See the full attendee breakdown.
• Companies Leading the Way: From established names to rising players, get a look at the organizations shaping the future of GBS transformation.
• Sessions Worth Knowing About: From practical tools to big-picture thinking, see which speakers and topics generated the most buzz.
• Honest Feedback: Attendees shared what actually resonated, and how they're putting it to work already.
• The Ideas Shaping What's Next: Tech, talent, transformation — hashed out across Workshops, Panels, Interactive Discussion Groups (IDGs), Practitioner Labs, and Case Studies.

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