Shared Services & Outsourcing Week Conference

September 14 - 17, 2026 | Houston, TX

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John Wilke

Senior Vice President, Enterprise Technology and Digital Enablement Zachry Group

Main Day Three, Thursday, September 18, 2025

1:00 PM People-Centered Change: Enabling Successful Technology Transitions

Technology doesn’t transform organizations—people do. In this fireside chat, leaders from Bosch, Zachry Enterprise Solutions, and JP Point Dexter share how they embed adoption into the transformation process from the very beginning. They’ll discuss strategies for involving diverse voices, aligning on clear objectives, and tailoring communications that build trust from the plant floor to the C-suite. Through lessons learned from real-world implementations, the panel will explore how to reduce resistance, boost adoption, and keep employees at the center of change.

You’ll learn how to:

Engage stakeholders early to build buy-in and prevent scope creep
Balance process standardization with local business needs
Communicate ROI while addressing employee concerns about job security
Manage resistance across generations while valuing legacy expertise

Check out the incredible speaker line-up to see who will be joining John.

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