Shared Services & Outsourcing Week Conference
John Wilke
Senior Vice President, Enterprise Technology and Digital Enablement Zachry GroupMain Day Three, Thursday, 18 September, 2025
1:00 PM People-Centered Change: Enabling Successful Technology Transitions
Too often, change management is treated as an afterthought—kicking in after the technology implementation is underway. This session flips that script. Drawing from real-world experience at Bosch, we'll explore how inclusive, people-centered change practices can dramatically improve technology adoption and long-term success.
You’ll learn how to build a diverse coalition of impacted employees—from plant sites to the corporate office—before requirements are finalized. Discover how bringing together voices from across roles and levels, early involvement in requirement gathering, and flexible, user-informed communication strategies help reduce resistance and increase buy-in.
From engaging stakeholders early to tailoring messaging by role and work environment, this session provides a roadmap for embedding change leadership into every phase of your transformation journey.
Check out the incredible speaker line-up to see who will be joining John.
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