Luis Juarez

VP, Accounts Payable Global Shared Services FirstService Residential

Accounting and operations leader with 17+ years driving efficiency, scalability, and cost savings across large, complex organizations. My expertise spans accounts payable, global shared services, system implementations, change management, treasury & risk management, and building high-performing teams. As Vice President of Accounts Payable and Global Shared Services at FirstService Residential, I oversee AP operations nationally — leading strategic initiatives that strengthen compliance, streamline processes, and scale with the business.

Main Day Three, Thursday, September 17, 2026

11:10 AM Panel |Transformation Stories from the Front Lines - What Really Changed in Account to Report, Accounts Payable & Procure to Pay

Transformation looks very different in practice than it does on a roadmap. In this session, Shared Services leaders share real transformation stories from the front lines of core functional processes focusing on what changed, what broke, and what ultimately delivered results.

This is not a framework discussion. It's a candid look at how teams redesigned processes, managed change, dealt with data and system constraints, and delivered measurable value while keeping the business running.

Join this session to uncover:

How leaders approached transformation differently across functions and why one approach did not fit all
The practical decisions made around process standardization, automation, and control
What it really took to drive adoption
Where transformation stalled and how teams got it back on track
The tradeoffs leaders had to make between speed, risk, and value

Check out the incredible speaker line-up to see who will be joining Luis.

Download The Latest Agenda

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