Shared Services & Outsourcing Week Conference

September 15 - 18, 2025 | Houston, TX

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Tony Hiatt

Director of Shared Services Granite Construction

Pre-Conference Workshops and Main Day One, Tuesday, 16, September, 2025

11:00 AM Untangle Your Processes: 90 Minutes to Shared Services Optimization

Is your shared services process a tangled web of inefficiencies? In this 90-minute workshop, roll up your sleeves and learn how to transform chaotic processes into streamlined, cost-saving engines. We'll dive into practical methodologies for process mapping, bottleneck identification, and root cause analysis. Discover how to eliminate waste, automate manual tasks, and implement sustainable process improvements. Through hands-on exercises and real-world case studies, you'll gain the skills to diagnose, redesign, and optimize your shared services processes for maximum impact. Leave with actionable strategies and a framework to implement immediately.

Check out the incredible speaker line-up to see who will be joining Tony.

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Email: enquiry@iqpc.com