The Largest & Longest running shared services & GBS event
Shared Services & Outsourcing Week Conference
September 14 - 17, 2026
San Diego, CA
Build Value that Lasts
SSOW Is Where Sustainable Transformation Takes Shape
Fresh off the heels of a successful 30th Anniversary edition in March, the Shared Services & Outsourcing Week (SSOW) conference continues to define the future of Global Business Services (GBS) and shared services. Now, the priority is clear: move beyond initiating change to delivering sustainable, measurable value, without exhausting teams or eroding stakeholder trust.
SSOW brings together senior shared services and GBS leaders to discuss strategies that reduce transformation fatigue, accelerate adoption, and deliver real business outcomes. Through practitioner-led labs, interactive working sessions, and benchmarking-driven discussions, attendees focus on what drives impact: strengthening data and analytics foundations, modernizing GBS operating models, optimizing finance and back-office operations, and building value metrics that stand up to CFO scrutiny.
This year, the Marriott Marquis San Diego Marina is where benchmarking meets actionable progress for the shared services and GBS community that is committed to driving operational excellence and maintaining momentum long after the event ends.
LEAVE WITH SOLUTIONS YOU CAN APPLY IMMEDIATELY
Step Into the Conversation
NEW! Practitioner Labs: Solve a Real Challenge Live
Peer working sessions. Shared solutions.
Built for leaders who want feedback, not theory. Each Lab is 60 minutes and begins with a leader framing a real-world problem, then the room shifts into structured small-group working sessions before reconvening to compare solutions.
Workshops:
Closed-Door Deep Dive
Consultative. Tactical. Step-by-step.
The expanded 90-minute Workshop format allows for true working time and deeper engagement. Expect proven strategies, actionable frameworks you can apply immediately, and practical “how-to” guidance designed to drive results—not just high-level inspiration.
Case Studies: Built to Debrief
Insight first. Conversation second.
A focused 30-minute Case Study presentation is followed by 20 minutes of moderated audience discussion and live polling, giving you the opportunity to benchmark where you stand against your peers, gain real-time insights, and ask the questions that matter most to your organization.
Interactive Discussion Groups: Pull Up a Chair
Discussion Based. Peer Feedback. Conversational.
A dynamic 40-minute discussions brings together a small, facilitated group to explore a shared services challenge, exchange perspectives, and gain real-time peer feedback, join multiple rounds and leave with practical takeaways you can apply immediately.
View the Event Guide
Curious What’s Inside?
Get a clear view of how shared services leaders are improving performance through process excellence, stronger operating models, and real value delivery.
The Event Guide also explores how leaders are navigating change fatigue while keeping transformation moving. You’ll get a practical look at where organizations stand on AI and what it takes to move forward, along with real-world insights you can apply to your own work.
INSIGHTS FROM YOUR PEERS
Hear About the SSOW Experience
Register Now. Which customer are you?
Conference passes provide access to the Big Idea Stage, Receptions, Meals, the Innovation HUB, and so much more!
Select Your Package(s):
Unit Price
Quantity
Total
Main Conference + Workshops Pass
Super Early Bird - Register by April 10, 2026Sept 15-17
- Workshop Day
- Breakfast & Lunch Daily
- Networking Activities
- Access to The Innovation Hub
- Exciting Keynotes
- Actionable Tracks
- Interactive Discussion Groups
- Access to Event App & Digital Takeaways
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Main Conference Pass (Vendor)
Sept 15-17
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Order Total
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QUESTIONS?
Contact us: 1-800-882-8684
Email: enquiry@iqpc.com
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