Malaysia’s #1 Shared Services & GBS Event
What Makes SSOW Malaysia 2026 Unique?
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Celebrating its 13th edition, SSON Malaysia stands as the longest-running and most established gathering for SSC and GBS professionals, setting the benchmark for industry excellence and continuous innovation
100+
Network with over 100+ GBS and Shared Services leaders in Malaysia's Shared Services hubs including Penang, Johor Bahru, and Kuala Lumpur
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Roundtable sessions for you to deep dive into current industry challenges with your peers and learn best practices
70%
Of our attendees are senior leaders from Malaysia's headquartered and globally based SSCs including TNB, PETRONAS, Telekom Malaysia, UOB, Schaeffler, PageGroup and more
20,000+
As part of the renowned SSON Network, SSOW Malaysia connects you to a powerful global community of Shared Services, GCC and GBS professionals
Why attend SSOW Malaysia 2026?
The Malaysian Shared Services & GBS Industry Priority: Navigating Global Market Uncertainties and Solidifying its Position as a Resilient and Attractive Hub for the GBS
- SSON brings its leading conference to Malaysia for its twelfth edition: Shared Services & Outsourcing Week 2026.
- Find new connections, business-critical insights from inspirational speakers & technology experts, and key takeaways on how to curate actionable plans for your centre.
- Hear from Malaysia's leading centres on how they are repositioning themselves for sustained success and agility in this uncertain era
- Learn from your peers on how they are deploying proactive upskilling and reskilling initiatives to equip the workforce with the adaptability and advanced skills needed to thrive in an era of rapid change and foster innovation
- The push for digital transformation is essential, but which technology fits your need? Hear on success stories on how you can leverage technology for improved productivity and cost effectiveness.
2026 Sessions
Going Beyond Cost Savings: The Evolving Role of SSCs and GBSs as Revenue Drivers
Delivering Added Value through IT Functions - Insights from a Global Leader
The Great Debate: The How and When of AI in Shared Services
Establishing a Mini Innovation Hub
Launching Malaysia's First GBS Centre in the East Coast in Terengganu
Who Should Attend?
Chiefs / Directors / VPs / Heads / Senior Leaders of
Shared Service Centres & Global Business Services: Learn about trends in future of work, value creation, and outsourcing optimization
Human Resources: Explore diversity and inclusion and lessons learned returning to work.
Operations: Dive into enhancing operational efficiency with a focus on process standardisation and improving productivity levels.
2025 Speakers
Jazlan Azizy Jusoh
CEO
VADS Business Process Sdn Bhd - A Subsidiary of Telekom Malaysia
Jessica Pinto
Regional CFO, APAC
Veolia Water Technologies
Nyon Kam Yew
Head of Global Business Services (GBS) APMEA & Europe
Kerry Group
Philip Tan
Head
UOB Centre of Excellence and Innovation Hub 2
Karan R Bhatia
Head of Global Business Services (GBS), Asia Hub
Opella
Mandeep Kaur
Group Director – HUB
Jebsen & Jessen Group Services Sdn Bhd
David Chua
Haleon Business Services (HBS) Malaysia Capability Center Head
Haleon
CheeJin Gark
VP GFS Malaysia, Managing Director
Infineon Technologies
Shee Na Wee
Head of Centre of Finance Services
Pall Corporation
Matthew Sia
Head of APAC Finance Shared Services & Global OTC
Hitachi Vantara
Ahamed Aslam
Director, Global Business Services - Asia Pacific
Kimberly Clark
Kurt Bergmans
Global Head Enterprise Services
SWIFT
Jeen Eu Khor
Director, Shared Financial Services APAC
PPG
Lee Koon Lau
Asia Director, Finance Shared Services
Dassault Systèmes
Mohd Afdhal Mohd Nayan
Director of Transformation
Sunway Group
Azlinda Ab Kasim
Shared Services Centre Director
PageGroup
Justyna Kierska
Global Services and G&A Strategy, Senior Director
Barry Callebaut Group
Alex Tan
Senior Director, Global Head of Client Accounting
CBRE Global Business Services
S Mahish
Head of Shared Services Center Asia/Pacific HR
Schaeffler Malaysia
Then Sik Kwang
Head of HR for Malaysia and Global HRBP
DHL IT Services
Mastura binti Omar
Head (Digital & Innovation)
TNB Global Business Solutions
Dr. Patricia Francis, C.A. (M), FCCA (UK)
Head of Global Financial Markets Operations Strategy and Learning & Development
Standard Chartered
Faiz Fadzil
Head of Global Technology Unit APAC
BASF
Puneet Gupta
Managing Director Business Service Centre
Air Liquide Group
Beth A. VILLANUEVA
Shared Services Practitioner
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Trudy Tan
Head of Kuala Lumpur Hub
Sanofi
Logappriya Rajendran
Global Training Lead
Alcon Global Services
Rozanna Mohd Noor
Head (Finance Services), Service Delivery Department, TNB Global Business Soluti
Tenaga Nasional Berhad
Kamelinder Singh
Senior Manager, Foreign Digital Investment
Malaysia Digital Economy Corporation (MDEC)
Hear What Our Past Attendees Have To Say
On behalf of the Mindsprint team, I would like to thank you for organizing the recent SSOW MY 2024 event. Participating in such a well-curated and informative gathering was a good investment of our time. The insightful sessions provided a platform for meaningful dialogue among industry peers. We eagerly anticipate the upcoming SSOW events in Asia.
Excellent and beneficial conference especially for organizations working on their evolution around people, process and technology.
Very insightful session where participants are very open to sharing their experiences! Have gleaned immensely from this community of like-minded professionals.
Our Shared Services Asia Community
Every year, our community grows bigger and bigger – a strong testament to Asia’s Shared Services & GBS industry growth. Join our community today and be a part of the SSON Family!
Our Event Partners and Sponsors
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Contact the #SSOW Team
Asia's No. 1 Series of Shared Services & GBS events will be back in 2025!
Next up is the 12th edition of the Shared Services & Outsourcing week Malaysia in May 2025.
To secure a spot, book online now. And, for any assistance, please contact us below.
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QUESTIONS?
Contact us via email at enquiry@iqpc.com.sg.
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