Malaysia’s #1 Virtual Business Services Gathering

The hallmark of shared services and GBS business model creates a demand for business intelligence, process excellence, and human capital management to deliver global business at scale. From “Back office” to “One Office”, we look at how data and technology leveraged to automate and innovate, creating partnership powered operations to redefine new ways of working with expanded job scope through standardized business processes.

How can Malaysia retain its competitiveness in the digital economy ranking index?

How can SSOs transform through shared services, global business services, and outsourcing strategies?

The annual Malaysian Shared Services & Outsourcing Week will focus on the guiding principles to hire the right talent and how we can fast-track our SSOs with continuous improvement to unlock further value and growth through Centres of Excellence.