22 - 25 April, 2019
Pavilion Hotel Kuala Lumpur, Malaysia
Neeti Mahajan, Managing Director, Global Service Centre, Malaysia at HSBC

Neeti Mahajan


Managing Director, Global Service Centre, Malaysia
HSBC

Check out the incredible speaker line-up to see who will be joining Neeti.

Download The Latest Agenda

Conference Agenda Day 1 - 23 April 2019

Wednesday, November 4th, 2020


9:50 AM Benchmarking for Business Outcomes Beyond Quadrant Positioning – Smarter Blended metric comparison and Analytics

·         Avoiding the “top performer bias”: Blending top quartile data with “full market view data”
·         How are Malaysian SSs moving up the data analytical value chain?
·         Recognising that as maturity develops, normalisation is the key
·         Roadmap forecasting: Establishing the baseline and simulating future data for comparison