22 - 25 April, 2019
Pavilion Hotel Kuala Lumpur, Malaysia
Neeti Mahajan, Managing Director, Global Service Centre, Malaysia at HSBC

Neeti Mahajan

Managing Director, Global Service Centre, Malaysia

Check out the incredible speaker line-up to see who will be joining Neeti.

Download The Latest Agenda

Conference Agenda Day 1 - 23 April 2019

Wednesday, November 4th, 2020

9:50 AM Benchmarking for Business Outcomes Beyond Quadrant Positioning – Smarter Blended metric comparison and Analytics

·         Avoiding the “top performer bias”: Blending top quartile data with “full market view data”
·         How are Malaysian SSs moving up the data analytical value chain?
·         Recognising that as maturity develops, normalisation is the key
·         Roadmap forecasting: Establishing the baseline and simulating future data for comparison