22 - 25 April, 2019
Pavilion Hotel Kuala Lumpur, Malaysia
Tony Susanto, President Director at PT Philip Morris Sampoerna International Service Center

Tony Susanto


President Director
PT Philip Morris Sampoerna International Service Center

Conference Agenda Day 1 - 23 April 2019

Wednesday, November 4th, 2020


3:20 PM Case Study: Intelligent Automation for Value Adding Financial Transaction

  • Can an effective IA eliminate the business case for BPOs?
  • Setting up clear objectives, performance metrics and timelines for implementation
  •  Incorporating automation, virtualisation and advanced analytics 

Check out the incredible speaker line-up to see who will be joining Tony.

Download The Latest Agenda