Discover SSOW Philippines 2025

15 years

of excellence bringing leaders together to align technology and talent in a rapidly evolving global market. 

20K+

global leaders reached through SSON’s network—powerful connections driving shared services transformation worldwide. 

60%

senior leaders—gain premium access to a focused audience of decision-makers shaping the future of shared services. 

30+

industry speakers delivering real-world insights and strategies to elevate performance across shared services and BPO. 

4 days

of strategy, tech, and talent alignment—equipping leaders to drive transformation and future-proof shared services. 

LEARN MORE

Crafting Excellence: Aligning Talent and Technology for Competitive Advantage

The Philippines' shared services sector is at a pivotal moment. As technology evolves and global competition intensifies, there is an urgent need to realign technological investments with workforce and business requirements. At the 15th Annual Shared Services and BPO Week, attendees will explore innovative strategies designed to enhance workforce capabilities, integrate relevant technologies, and foster agility in response to changing client demands.

Participants will gain access to case studies and actionable insights that demonstrate how to overcome the limitations of existing technology applications and ensure tools effectively support organisational goals. This gathering will provide the essential knowledge and networking opportunities needed to successfully navigate the shifting landscape of shared services.
 

View the agenda

Featured Speakers

VIEW ALL SPEAKERS
Featured Conference Modules
We’re going beyond the buzzwords to tackle real challenges and opportunities that are shaping our industry.
Cultivating a Future-Ready Workforce

Explore how to develop multilingual talent, overcome budgetary constraints, and embrace new learning models to meet evolving client demands. 

LEARN MORE

Rethinking Technology for Practical Impact

Discover how to leverage AI and automation to empower employees, enhance efficiency, and drive meaningful value—not just tick boxes. 

LEARN MORE

Building Agility into Your DNA  

Learn how to cultivate a culture of flexibility, adapt to the new era of hybrid work, and future-proof your operations for lasting success.

LEARN MORE
A Guidebook to Data-Driven Shared Services 

Streamline processes and eliminate inefficiencies by leveraging data analysis to identify bottlenecks and optimise workflows. The Focus Day will equip you with practical insights and strategies to harness data effectively, driving operational excellence across your shared services.   

LEARN MORE
Industry Benchmarking & Best Practices 

Stay ahead of the curve with SSON-curated benchmarks and insights. Gain exclusive access to strategies and success stories from the Top 20 Most Admired SSO/GBS worldwide and learn how to apply these best practices to elevate your organisation. 

LEARN MORE
SSON Curated Site Visits

Immerse yourself in the operations of two of Manila’s leading GBS centers through our exclusive guided tours. Experience firsthand how these organisations have adapted to meet contemporary business needs and leverage insights from industry leaders. 

LEARN MORE

Secure a Front Row Seat at #SSOWPhilippines 2025

To join Philippine’s premium Shared Services & BPO event of the year, book online now to access our Ultra Early Bird Prices! 

book online now

Who will be there?
Learn how you can get involved

Did You Know?

image

The Philippines’ shared services sector is set to contribute 8.4% to national GDP by 2025, reflecting significant growth and adaptation

image

Leaders are shifting their perspective on technology, viewing it as an essential tool to enhance workforce capabilities rather than just a driver of change

image

Employment in the industry is forecasted to grow in
the next years, reaching as much as 2.5 million people in 2028 

image

Demand for roles in data analytics, automation, and cybersecurity is rising, with the sector projected to employ 2.5 million people by 2028

image

As Global Business Services (GBS) models gain traction, organisations are integrating diverse service delivery methods to boost efficiency and agility

Go To Top

Here’s what our attendees said about SSOW Philippines Week 2024:  

I gained valuable insights into the latest trends, best practices, and innovations in the GBS industry. The discussions highlighted the Philippines’ competitive advantage. The sessions on HR strategies provided valuable guidance on talent management, engagement and organizational success. Overall, the conference expanded my knowledge and will undoubtedly impact my professional growth.

Jhannia Uy, Senior Manager, HR, Thermo Fisher Scientific

It was an enriching experience to attend the SSON Conference for the first time. Expanding my networks help in sharing best practices in respective organizations without comprising compliance.

Noilyn Yao, Head of Operational Excellences, GSC MNL, DHL GLOBAL FORWARDING PHILS INC

SSON provided a great avenue to share each other’s journeys towards digital transformation and operational excellence. Great set of speakers, looking forward to future events.

Jennifer Elona, Business Analyst, Monde Nissin Corporation

Interested in becoming a partner?  

SSON has been running conferences in Asia for 20+ years and has seen the market move from single function transactional centres to complex global business services. Through our network, we are seeing a market poised and ready to transform.  As the leading shared services & outsourcing platform, we can help you meet your specific business goals and objectives through a variety of fully customizable products and packages.
 
If you’re interested in discussing sponsorship opportunities, contact us at sponsorship@iqpc.com.sg.

In Partnership With:

Shared Services

QUESTIONS?

Contact us via email at enquiry@iqpc.com.sg.

Iqpc Icon

©2025 IQPC. All rights reserved.