• Exploring the key skills needed for the future workforce.
• Addressing the challenges of continuous learning in organizations.
• Identifying effective upskilling strategies across industries.
• Identifying and addressing skill gaps in technology and data analytics
• Balancing operational excellence with continuous learning opportunities
• Measuring ROI on upskilling initiatives through improved business outcomes
• Building Future-Ready Capabilities: Creating dynamic learning environments that combine formal training with hands-on experience to develop versatile skill sets aligned with evolving business needs.
• Cross-Functional Excellence: Strategic deployment of talent across departments and regions to foster knowledge exchange, build adaptability, and enhance organizational capabilities.
• Sustainable Talent Development: Implementation of structured progression pathways that nurture high-potential talent while ensuring long-term engagement and retention.
• Connecting cultural initiatives to business outcomes
• Creating accountability without micromanagement
• Developing leaders who amplify cultural values
Our IDGs allow you to zone-in and focus on the topics that matter most to you. Structured to maximise audience interaction and participation, you get a chance to not only learn from your peers first-hand but share your challenges actively as well. There will be 2 rotations at 50-minutes each
Our IDGs allow you to zone-in and focus on the topics that matter most to you. Structured to maximise audience interaction and participation, you get a chance to not only learn from your peers first-hand but share your challenges actively as well. There will be 2 rotations at 50-minutes each
• Cultivating Operational Excellence Across Demographics: How standardized processes create clarity and engagement for both digital natives and experienced professionals.
• Fostering Meaningful Communication: Developing strategies for effective communication across age demographics.
• Mentorship in Action: Exploring the impact of mentorship programs in knowledge transfer and intergenerational collaboration.
• Leveraging Change Management Frameworks: Best practices for guiding transformations in shared services, including considerations from Lean Six Sigma.
• Framework Comparison: Understanding strengths and weaknesses of popular models such as Kotter's 8-Step Model and ADKAR.
• Customizing Frameworks for Unique Challenges: Tailoring change management approaches to suit specific organisational needs.
• Discover a proven framework to evaluate and redesign your current processes for maximum impact.
• Learn how to structure your teams to adapt and thrive in an evolving service delivery landscape.
• Walk away with practical tools to measure and showcase your SSC's strategic value to stakeholders.