Future Workforce, Future Workplace in the Age of COVID-19

10:00 am - 10:05 am Welcome Address from SSON

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Allan Ko

Vice President of HR Service Delivery and People Experience
Johnson & Johnson Asia Pacific

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Allan Ko

Vice President of HR Service Delivery and People Experience
Johnson & Johnson Asia Pacific

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Fabi Carino

Country HR Director for Philippines
Dentsu Aegis Network Asia Pacific

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Monique Yong

Vice President Human Resources – Asia Pacific
KUKA AG

·        How Accenture & Ramco Systems use innovation to create workforce resilience

·        Enabling new workplace practices for an Elastic Digital Workplace

·        Three foundational elements to build an Intelligent Enterprise



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Shy Bautista

Global Business Services Payroll Lead
Accenture

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Vishwanathan K. A.

Head of Managed Services
Ramco

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Subbraman Ramaswamy

Senior Vice President
Ramco APAC

11:30 am - 12:00 pm Driving Positive Work Cultures to Promote Productivity

Edsil Peejay Dagat - HR - Business Partner, Asia and EMEA, Dover Business Services

·        How does culture drive performance?

·        What processes in an organization affect learning?

·        Discussing the indirect motives on economic and emotional pressure

·        Transforming cultures with an outcome like customer satisfaction

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Edsil Peejay Dagat

HR - Business Partner, Asia and EMEA
Dover Business Services

12:00 pm - 12:15 pm AI inside - High Accuracy OCR Made Easy for Everyone




12:15 pm - 12:30 pm Future of Work and Shared Services: Highlights from SSON Analytics

Syazana Lim - Lead Research Analyst, SSON Analytics

According to SSON Analytics, leveraging future of work concepts in a Shared Services environment ranks top 2 priority amongst global SSOs. The ability to navigate the future of work, workforce and workplace, will enable enterprises and service providers to achieve rapid transformation, be prepared for just in case models and not only survive, but thrive in the new abnormal. During this session, attendees will:

  • Gain insights on how the pandemic is accelerating the adoption of future of work concepts; automation, skills, processes, shoring strategy, business model optimization
  • Compare locations to understand the talent landscape, cost of center operations and global health index
  • Benchmark their SSOs to recognize areas of improvement across HR and Finance processes
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Syazana Lim

Lead Research Analyst
SSON Analytics

12:30 pm - 12:30 pm End of Morning Conference Session

Virtual Masterclass A: Premium Content Access Pass

Shared Services Leaders Speak!


In today's business operations, the changing role of the CFO is increasing complexities resulting from globalization, regulation, information technology, and changing expectation, amongst others. These bring the role of finance function into question, where traditional responsibilities will soon become obsolete.

In this panel, we find out how CFOs provide insights and support strategic planning with the use of data analytics to lead future complex decision-making by correlating, forecasting, and predicting future scenarios.

  • How do you define your CFO role?
  • As the CFO role blurs, how can future finance leaders find focus?
  • Is the future of finance robotics?
  • Challenging the assumptions about what constitutes finance talent
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Allan Ko

Vice President of HR Service Delivery and People Experience
Johnson & Johnson Asia Pacific

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Ritchie Arceo

Chief Financial Officer
ALSTRA, Concepcion-Carrier Air Conditioning Company

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Marco Duay

Chief Financial Officer
Light Rail Manila Corporation

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Aris Castro

Country CFO
Microsoft Philippines

Women in top leadership roles are a rare sight, and they often face unspoken hurdles in the business world. In this panel, we bring women leaders together to share their journey on their “path less traveled”.

·        Combating the invisible “glass ceiling” in the workplace

·        Driving authentic leadership wherever you are

·        Building your own support group and mentorship with champions of change

·        Trust your voice – Rebuilding confidence

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Allan Ko

Vice President of HR Service Delivery and People Experience
Johnson & Johnson Asia Pacific

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Francel Taborlupa

Chief Information Systems Management Division
Armed Forces of the Philippines

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Edsil Peejay Dagat

HR - Business Partner, Asia and EMEA
Dover Business Services

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Joweeh Liao

Finance Director
Watsons Personal Care Stores (Philippines)

3:20 pm - 3:20 pm End of Masterclass A