10 - 13 August, 2020 | Manila, Philippines

Christian Lim

Chief Operating Officer Microsoft Philippines

Post-Conference Workshops

Friday, August 16th, 2019

11:00 AM The Service Delivery Transformation Journey – Your Solutions to the Drivers of Change!

  • The process of implementing a service delivery project
  • The different models to the different forces of play: Economies of Scale, Labour Arbitrage Opportunities & Increase Standardization with a global model and developing regional centres
  • Conducting high-level site location analysis
  • Finalize strategy and cost-benefit analysis

Check out the incredible speaker line-up to see who will be joining Christian.

Download The Latest Agenda