13 - 16 August, 2019 | New World Makati Hotel, Makati City, Philippines
Christian Lim, Chief Operating Officer at Microsoft Philippines

Christian Lim


Chief Operating Officer
Microsoft Philippines

Post-Conference Workshops

Thursday, August 16th, 2018


11:00 AM The Service Delivery Transformation Journey – Your Solutions to the Drivers of Change!

  • The process of implementing a service delivery project
  • The different models to the different forces of play: Economies of Scale, Labour Arbitrage Opportunities & Increase Standardization with a global model and developing regional centres
  • Conducting high-level site location analysis
  • Finalize strategy and cost-benefit analysis

Check out the incredible speaker line-up to see who will be joining Christian.

Download The Latest Agenda