Daniel Rupinta

Vice President for Global Business Services iRhythm Technologies, Inc.

Daniel is a Global Business Services (GBS) leader with diverse international experience and strong talent management, stakeholder management and change management background. His experience in the GBS space is broad across SG&A functions, including Shared Services set-up, Transformation and growth, Site governance, Customer experience, Employee Experience and the implementation of technological solutions.

Pre-Conference SSON Masterclass - Tuesday, 6 August 2024

2:10 PM Instilling a Culture of Customer Experience in Business Services

  • Creating a customer-centric culture that prioritizes customer experience  
  • Measuring customer satisfaction for continuous improvement   
  • Leveraging technology to enhance customer service  

Main Conference | Day Two - Thursday, 8 August 2024

9:10 AM Panel Discussion: Synergizing Operations: Driving End-to-End Process Integration

  • Developing standardized processes and procedures that can be applied consistently across all functional areas 
  • Utilizing tools such as process mapping and workflow analysis to identify areas for standardization and optimization 
  • Ensuring alignment of goals and objectives across departments and stakeholders to foster a unified approach towards process integration

Check out the incredible speaker line-up to see who will be joining Daniel.

Download The Latest Agenda

In Partnership With :

Shared Services

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