10 - 13 August, 2020 | Manila, Philippines

Kriti Gutt

HRBP Hewlett Packard Enterprise (HPE)

Conference Day 1

Wednesday, August 14th, 2019

3:40 PM Using Workforce Management Tools with CX Solutions in Digital Transformation

Competencies for a Changing Global Environment. The Chiefly responsible for successful transformational ones strategic to business.
§  Change leadership at the helm of the affairs
§  A symphony approach to multi-pronged engagement
§  Targeted communication strategy

Conference Day 2

Thursday, August 15th, 2019

12:00 PM 13 - The Role of AI in Shared Services Human Centered Design and “Humanistic AI” is the Future

AI can be a powerful technique in driving analytics and smart recommendations, but critical task execution is still best left to human experts. AI is about augmenting human creativity, decision making and effort, not replacing the workforce with robots.

Post-Conference Workshops

Friday, August 16th, 2019

1:00 PM Cost-Cutting Strategies in Expanding Economic & Business Continuity Excellence for Shared Services Organizations

  • What is GBS and how do you build a cross cultural and geographical GBS model?
  • Business case and deployment
  • What are the key ingredients to build a work class GBS?
  • How do you change the culture to drive the GBS journey?

Check out the incredible speaker line-up to see who will be joining Kriti.

Download The Latest Agenda