Join us to get practical knowledge of the operational challenges facing Asia’s SSC giants and the strategies they’ve devised to overcome their problems. Learn which measures they’ve put in place to make their workplaces more enjoyable, inspiring loyalty and reducing staff attrition and hear first-hand from employees why they want to come to work each day.
Site tours will include:
Benefits of attending:
Full day site tours include a tour of 2 ‘best in class’ SSCs, transport between the venues plus a networking lunch or dinner. Each site tour will take around 1.5- 2.5 hours and include:
Shared Service Presentation
Challenges and Q&A
Walk-about of the operating premises
Refreshment (for great networking opportunities)
Understand the operational ins and outs of running a ‘best in class’ Shared Services Center
Acquire first-hand knowledge by speaking to those who head SSCs
Share your thoughts and questions about the technological solutions and their practical ROI
Network with SSC professionals from your region in a more relaxed setting.
When you book two site tours, lunch is on us!
Who are the Site Visits for?
Download the brochure
Site tours are available for Shared Services operatives and solutions providers only.
Spaces are limited with a maximum participation of just 20, so book early to avoid missing out!
N.B. Final authority to approve your participation rests with SSON
Henkeloperates worldwide with leading brands and technologies in three business areas: Laundry & Home Care, Beauty Care and Adhesive Technologies. Founded in 1876, Henkel holds globally leading market positions both in the consumer and industrial businesses with well-known brands such as Persil, Schwarzkopf and Loctite. Henkel employs over 46,000 people and reported sales of 16.4 billion euros and an 15.8% adjusted return on sales (EBIT) in fiscal 2014. Henkel’s preferred shares are listed in the German stock index DAX.
Henkel’s shared services, located in the heart of the central business district of Makati, Philippines, began operations in 2003 supporting Asia Pacific. Henkel Asia Pacific Service Centre has more than 600 employees, performing functions such as finance, procurement, HR and IT. It supports all three business units including adhesives, beauty care, laundry & home in business controlling, reporting, sales &marketing, supply chain, customer and consumer services for the Americas and the Asia Pacific region as well as certain activities on a global level. There are also have graphics and e-learning development. All of the Henkel SSC activities are critical to meeting Henkel's financial goals.
2.00pm: Shell Business Operations - Manila (SBO-Manila)
SBO-Manila provides processing services related to finance, human resources, procurement, customer service and other business needs to Shell companies around the world. SBO-Manila has grown from less than 50 staff in 2004 to now more than 3,000 employees, making it the biggest of six Shell Business Service Centers across the globe. Its expansion is testimony to the Filipino professionals’ world-class service and a significant contribution to the Shell Group’s operational excellence. SBOManila provides support services to various Shell businesses in Europe, Americas and Asia, allowing Shell to have a more cost-effective way of operating while ensuring quality standards are maintained for these critical support services.
The workplace of SBO-Manila is the first green office in the Philippines and has received the Leadership in Energy and Environmental Design (LEED) Silver Certification for Commercial Interiors. The building features both state-of-theart and environmentally conscious facilities in line with Shell’s commitment to health, safety, and environment in a manner that is consistent with the principles of sustainable development. SBO-Manila has continuously been moving towards Operational Excellence and Strategic Business Partnering from a service provider 10 years ago, all these through commitment in exemplifying its Core Values: Honesty, Integrity, and Respect for People like the centre has been for the past decade.
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