END-TO-END VALUE CREATION:
DRIVING MEASURABLE VALUE BEYOND COST-CUTTING TOWARDS STRATEGIC IMPACT
Agentic AI 101: Creating a Pathway to Agentic Global Business Services
Agentic AI is redefining what’s possible for Global Business Services – from decision-making autonomy to radically improved customer experience. But are GBS leaders ready to embrace this next evolution of AI?
This essential guide explores:
- What sets Agentic AI apart from traditional and generative AI
- Use cases across Finance, Procurement, and Service Delivery
- Insights from Coca-Cola Europacific Partners and Adecco Group
- A clear roadmap for implementation and upskilling your teams
Whether you’re exploring use cases or preparing to scale adoption, this report provides the clarity and benchmarks needed to shape your strategy.
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