DRIVING END-TO-END TRANSFORMATION THROUGH GBS
Arnaud Diaz
GBS Site Lead PPG
Arnaud is currently leading the PPG Global Business Services Center in Wroclaw. He has a proven track record in the field of transformation, finance, and analytics, having set up and led the Zimmer Biomet EMEA GBS Center and – prior to that – having played an active role in the inception and management of the AkzoNobel EMEA GBS Center, serving as a board member and Head of Business Insights. Arnaud is a graduate of the EDHEC Business School and lives in Warsaw. As a leader, he values ownership, respect, and integrity, which he sees as essential qualities for creating high-performing teams.
Conference Day 1: Wednesday 21st October
4:10 PM PANEL DISCUSSION: BUILDING THE GBS BUSINESS CASE IN A LANDLORD MODEL FOR SCALABILITY
As enterprises face cost pressure, increasing complexity, and higher service expectations, GBS organisations must clearly demonstrate their value to the business. In a landlord model, success depends on consistent delivery, strong stakeholder relationships, and the right talent to support evolving needs. This discussion will explore how GBS leaders build business confidence by proving capability, differentiating from external providers, and delivering reliable, customised services that the business chooses to rely on.
Check out the incredible speaker line-up to see who will be joining Arnaud.
Download The Latest AgendaIn Partnership With:
QUESTIONS?
Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 113 210 042
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk
©2026 IQPC. All rights reserved.
