DRIVING END-TO-END TRANSFORMATION THROUGH GBS
Barbara Hodge
Global Digital Content SSON Research & Analytics
Conference Day 1: Wednesday 21st October
3:25 PM TOP 20 MOST ADMIRED SHARED SERVICES: OPTIMIZING PERFORMANCE WITH TRUSTED INDUSTRY BENCHMARKS
SSON Research & Analytics provides the benchmark metrics that guide top-performing SSO/GBS. This session will introduce two of the "Top 20 Most Admired SSO" list and explain how they make decisions based on industry benchmarks. We will also showcase some of the "Top 20" aggregated metrics hosted in SSON's Research & Analytics platform and explain how they are being used day-to-day.
Check out the incredible speaker line-up to see who will be joining Barbara.
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