Ciara O'Connell

Ciara O'Connell

Vice President of Global Business Services Aptiv
Ciara O'Connell

Conference Day 2: Thursday 22nd October

9:10 AM PANEL DISCUSSION: END-TO-END VALUE DELIVERY - MAKING GBS IMPOSSIBLE TO IGNORE

As enterprises face pressure to drive growth, productivity, and resilience, GBS must prove its value beyond cost-cutting. While process improvements deliver real benefits, their impact often remains invisible to business leaders. This panel discussion will explore how an end-to-end model, shared measurement, and outcome-driven pilots help GBS convert operational improvements into visible, business-relevant results, turning GBS from a cost discussion into a value conversation.

• Demonstrate business value by linking end-to-end improvements directly to productivity, P&L, and strategic KPIs
• Increase credibility with the business by aligning GBS, finance, HR, and strategy around one value-measurement methodology
• Make GBS impact visible by shifting from cost savings to business-facing outputs and transaction deliverables
• Expand GBS influence beyond traditional scope by applying process excellence and advisory capabilities to commercial functions

Check out the incredible speaker line-up to see who will be joining Ciara.

Download The Latest Agenda

In Partnership With:

Shared Services

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