Hannele Palje-Rossi

Hannele Palje-Rossi

CIO & Head of Global Business Services Stora Enso
Hannele Palje-Rossi

Conference Day 1: Wednesday 21st October

8:30 AM PANEL DISCUSSION: THE FOUNDATIONS REQUIRED TO MEASURE, TRACK AND ARTICULATE AI’S BUSINESS IMPACT

The era of AI experimentation without accountability is over. As GBS evolves from a cost center into a strategic value engine across finance, HR, procurement, and IT, the priority is no longer just deploying AI, it is proving, measuring, and governing its real impact end to end. Autonomous decision-making can accelerate speed, precision, and innovation, but only if organisations establish the conditions to track performance, risk, and value in real time. To build a successful business case for AI, you need clear outcome metrics, high-quality data, observability, scalable architectures, human oversight, and robust governance. This keynote panel explores how to make AI, including agentic AI, measurable, controllable, and accountable, turning ambition into demonstrable results.

• Define outcome-based objectives and KPIs that link AI activity directly to business value that can shift with the speed of AI
• Enable reliable measurement through integrated, high-quality, real-time data foundations
• Establish transparency, auditability, and trust with human oversight and ethical governance
• Drive continuous optimisation by monitoring performance, risks, and learning from outcomes over time

Check out the incredible speaker line-up to see who will be joining Hannele.

Download The Latest Agenda