Imran Ahmed

Imran Ahmed

Head of Europe – Business Process Services WiPro

Imran, with over two decades of leadership in the IT/ITeS services sector, has a deep understanding of operations and a broad strategic vision for building and expanding businesses. He is the Head of Europe for Business Process Services(BPS) and part of the Europe Leadership Team (LT), contributing to strategic decisions and leadership initiatives across the region. He has also served as the Board Member for Wipro’s regulated business in the UK. He is responsible for driving BPO growth, strategizing and executing plans, fostering partner ecosystems, and enhancing Wipro's standing across the BPO industry in Europe, spanning various sectors such as Consumer, BFSI, Communications, Technology, Healthcare, Retail, Manufacturing, and others. Imran has been instrumental in transforming the business to its present scale through the implementation of vertically integrated technology platforms. With the rise of new technology trends, Imran has been at the forefront of leveraging AI to strengthen BPS across Europe. He is driven by a passion for ensuring client success and adds value to businesses through operations and platform-led transformations. Having worked across various industry verticals, Imran has a diverse range of experience in Operations, Finance, Sales, Delivery, Program Leadership, Account Management, and the establishment of new practices. He has an impressive history of initiating and expanding businesses and has played a significant role in establishing Wipro's presence across Europe and South Africa, leading transformation programs at Wipro. Imran has a Master's Degree in Business Administration from Symbiosis, Pune, and a Bachelor of Commerce from Calcutta University. He recently graduated from Harvard Business School’s -Executive Leadership Program. He is based out of London.

Conference Day 2: Thursday 23rd October

8:40 AM THE BIG IDEAS STAGE - G6 DIGITAL DEBATE: AGENTIC ON THE HOT SEAT: CAN THE HYPE REALLY DELIVER FOR GBS?

Join this honest and unfiltered discussion to hear from the executive leaders from BPO and consulting on how they are dealing with the seemingly seismic change from Agentic AI. Key discussion points include:

1. “We’ve not had a simple explanation of this Agentic AI” Can you explain Agentic in a minute—what it is, what it isn’t, what it can do…… GO!
2. Do you really think agentic is going to change the game for enterprise GBS? (with proof)
3. What must be in place to make agentic deliver
4. What do you have in production? (is it really delivering)
5. How will your business change? (And will you share the benefits)
6. What’s the ROI for clients (real numbers)
7. Is proprietary agentic part of the game or market tools?
8. What’s stopping enterprises from harnessing the power of agentic themselves?
9. In 20 seconds, why should clients choose you to help them on this journey….. GO!


Check out the incredible speaker line-up to see who will be joining Imran.

Download The Latest Agenda