DRIVING END-TO-END TRANSFORMATION THROUGH GBS

20 - 22 October 2026 | Amsterdam RAI, Amsterdam, Netherlands

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Kausik Sengupta

Senior Global Process Expert Heineken

Conference Day 1: Wednesday 21st October

10:00 AM WHEN EFFICIENCY IS NO LONGER ENOUGH - HOW FINANCE GBS REDEFINES ITS VALUE

For years, Finance GBS has been optimised to process faster and cheaper. In today’s climate of volatility, regulation and scrutiny, that model is breaking down. Business leaders now expect GBS to protect cash, manage risk and deliver insight, not just transactions. This keynote will delve deeper into case study examples challenging traditional GBS thinking and explores how finance organisations are reinventing AP and P2P as strategic capabilities, using intelligent automation, compliance-by-design and data to stay relevant.

• Build executive credibility by shifting GBS success measures from cost and volume to business outcomes

• Unlock sustainable automation by challenging legacy AP and P2P processes before digitising them

• Strengthen control at scale by embedding regulatory compliance directly into finance workflows

• Turn invoice data into decision power by converting operational detail into actionable insight

Check out the incredible speaker line-up to see who will be joining Kausik.

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