DRIVING END-TO-END TRANSFORMATION THROUGH GBS
Maria Bonifacio
VP and People Head Nokia Business Service Nokia
Pre-Conference Workshops & GPO Leaders Programme: Tuesday 20th October
3:30 PM INTERACTIVE DISCUSSION GROUP: DRIVING A CULTURE OF CHANGE AND GROWTH
For Shared Services and GBS leaders, sustainable growth depends on building a culture that embraces change, develops new capabilities, and continuously improves performance. Yet deeply embedded behaviours, skills gaps, and change fatigue often slow progress. Join your peers in discussing how leaders intentionally shape culture to support transformation, through leadership behaviours, talent strategies, and incentives, turning change from a programme into a mindset that fuels long-term value creation.
• Practical approaches for building change capability and adaptability across teams
• Ways to engage and retain talent during periods of sustained change
• The role of leadership, incentives, and accountability in shaping culture
Check out the incredible speaker line-up to see who will be joining Maria.
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