DRIVING END-TO-END TRANSFORMATION THROUGH GBS
Miguel Macias
Global Business Services - Performance Management & Transformation Bilfinger
Conference Day 1: Wednesday 21st October
4:50 PM CASE STUDY: MODERNISING GBS CHARGING MODELS FOR TRANSFORMATION
What if your GBS charging model could accelerate transformation instead of holding it back? As organisations push for greater transparency, agility, and value, FTE- and country-based cost allocation is proving increasingly unfit for purpose. This session examines the move to service-based charging, where costs follow services delivered rather than headcount deployed, unlocking clearer demand signals, stronger business alignment, and a scalable foundation for enterprise-wide GBS transformation.
• Improve cost visibility by replacing FTE allocations with service-level unit pricing
• Shape smarter demand decisions through consumption-based charging mechanisms
• Break delivery silos by decoupling pricing from location and organisational structure
Check out the incredible speaker line-up to see who will be joining Miguel.
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