DRIVING END-TO-END TRANSFORMATION THROUGH GBS

20 - 22 October 2026 | Amsterdam RAI, Amsterdam, Netherlands

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Mira Mech

Head of Global Finance Capability and SSC SGS

Conference Day 1: Wednesday 21st October

1:50 PM TURNING A SHUTDOWN THREAT INTO A STRATEGIC ADVANTAGE: THE SGS GBS EUROPE STORY

What happens when a GBS center faces a potential shutdown and turns it into a launchpad for transformation?

In this keynote, SGS shares how a moment of real operational risk became the catalyst to rethink everything: operating models, talent strategies, and the very role of GBS in the enterprise.

Discover how SGS moved beyond traditional shared services to build a skills based, capability driven organization, one designed to scale at speed, absorb constant change, and deliver lasting enterprise impact. Learn how automation became an enabler, not a threat, allowing SGS to redeploy talent into 150+ transformation roles, accelerating value through internal expertise, targeted upskilling, and focused resourcing.

This is not a future-state vision. It is transformation in motion showing how courage, clarity, and capability can turn disruption into a strategic advantage.

Check out the incredible speaker line-up to see who will be joining Mira.

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