END-TO-END VALUE CREATION:
DRIVING MEASURABLE VALUE BEYOND COST-CUTTING TOWARDS STRATEGIC IMPACT

21 - 23 October 2025 | Postillion Hotel & Convention Centre Amsterdam, Amsterdam, Netherlands

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Sesank Kandalum

Director BCG

Sesank is a core member of BCG’s People & Organisation practice. Based in London, he co-leads the Global Business Services/shared services topic for the firm in Europe, Middle East and South America region. Based in London, he works with clients globally, advising on engagements that cover organisation strategies and operating models. He brings 23 years of industry and consulting experience in functional transformation, location strategies, offshoring, and outsourcing. Sesank brings deep expertise in set up, scale up and transforming Global Capability Centres. Sesank also advises BCG’s clients on outsourcing strategies and transactions. Prior to joining BCG, he was advising clients on similar subjects at a BIG 4 consulting firm in London. Before consulting he worked for 17 years in the industry primarily in retail and industrial goods sectors, delivering organizational and GBS transformation programmes.

Conference Day 2: Thursday 23rd October

8:40 AM THE BIG IDEAS STAGE - G6 DIGITAL DEBATE: AGENTIC ON THE HOT SEAT: CAN THE HYPE REALLY DELIVER FOR GBS?

Join this honest and unfiltered discussion to hear from the executive leaders from BPO and consulting on how they are dealing with the seemingly seismic change from Agentic AI. Key discussion points include:

1. “We’ve not had a simple explanation of this Agentic AI” Can you explain Agentic in a minute—what it is, what it isn’t, what it can do…… GO!

2. Do you really think agentic is going to change the game for enterprise GBS? (with proof)

3. What must be in place to make agentic deliver

4. What do you have in production? (is it really delivering)

5. How will your business change? (And will you share the benefits)

6. What’s the ROI for clients (real numbers)

7. Is proprietary agentic part of the game or market tools?

8. What’s stopping enterprises from harnessing the power of agentic themselves?

9. In 20 seconds, why should clients choose you to help them on this journey….. GO!

Check out the incredible speaker line-up to see who will be joining Sesank.

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