DRIVING END-TO-END TRANSFORMATION THROUGH GBS
Wioletta Straczek
Senior Director, Finance Transformation Hitachi Digital
Conference Day 2: Thursday 22nd October
11:30 AM CASE STUDY: REAL-WORLD APPROACHES TO USING AI TO SCALE AND SUPPORT CHANGE MANAGEMENT PROJECTS
In this session, Jacobs shares how it has moved beyond basic automation by embedding AI across the change lifecycle. Explore how Jacobs have utilised and maximised Copilot, to scale change management, reduce admin burden, and enable change leaders to focus on what matters most: people, adoption, and sustained outcomes.
• Shift change teams from admin-heavy work to people-centric impact by automating routine change tasks with AI
• Scale support across multiple transformations by embedding AI into each stage of the change management lifecycle
• Improve employee adoption and experience by blending human and AI change ambassadors based on user preferences
Check out the incredible speaker line-up to see who will be joining Wioletta.
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