Negotiation is a critical skill that enables you to be a better leader, employee and team member, but too many women are not taught the tactics they need to excel. You’re surrounded by opportunities every day to negotiate a better outcome for yourself, your team and your company. This session is designed to show you how to do that.

·       What goes into the negotiation process and what does our negotiation toolbox need to look like?

·       Common negotiation mistakes and how you can avoid them

·       Challenges for women negotiators and strategies for overcoming them

·       Finding your voice in the workplace 

GBS and Shared Services organisations are under pressure to deliver value in new ways. This keynote will identify new value levers to drive not just efficiencies but also alignment and growth. Our expert panel members will share their experiences and insights on what those levers are for their organisations and how they are turning up the dial on the value conversation.

·       Driving an organisational mindset shift: How to turn the optics of shared services from the necessary evil cost play to a value enabler

·       Delivering and sustaining value through process, automation and customer centricity

·       Exploring new value levers beyond the conventional methods: what are the methods and frameworks? 

GBS and shared services organisations are more than ever tied with the organisational strategies and priorities as they support the overall transformation agenda. It means that the shared services organisations are more than ever impacted by the macro-economic environment. As inflation and cost of living pressure continues to rage on, shares services leaders must look for opportunities that lies in the current environment. Join the discussion session to explore answers to the below key questions:

·       What are the key priorities for Shared Services organisations to focus on when business is under pressure?

·       How will GBS and shared services evolve with the everlasting pressure and expectations on performance and value creation?

·       The crystal ball moment: what will GBS and shared services look like in 2024?