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18 - 21 May 2026 | Estoril Congress Center, Estoril, Portugal

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Presentation | Real-Time Intelligence & Agentic AI in GBS: Driving The Future Of Global Business Services

Get access to one of the most popular sessions from SSOW Autumn, including the full presentation recording and a concise executive summary so you can absorb the key insights quickly.

Real-Time Intelligence & Agentic AI in GBS: Driving the Future of Global Business Services

led by:

Candice Sieg, Global GBS & Outsourcing Advisory Lead, KPMG and Marcus Millership, SVP Enablement & Solutions, Rolls-Royce

Using Rolls-Royce’s transformation journey as a case study, this session explores how organisations are moving beyond automation towards AI agents capable of orchestrating end-to-end processes across finance, HR and procurement.

You’ll learn:

What agentic AI means in practice for GBS
Why real-time intelligence remains a critical gap
How organisations are embedding AI into broader transformation programmes
Why IT and GBS must partner closely to scale AI adoption

Access your copy of the video presentation and executive summary now.

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