SSOW Europe 2025 marked a major milestone as our 25th Anniversary edition, delivering record-breaking engagement and exceptional insights for the global Shared Services and GBS community. Held in Lisbon, this landmark event brought together 850+ senior GBS leaders, 250+ companies from 42 countries. Now, we’re excited to share the official Post-Event Report, capturing the scale, quality and momentum of this year’s event.

Download the 2025 Post-Event Report to Discover:

✨ Who attended – job titles, industries, regions and logos of global GBS leaders

🔥 Top themes – from the G6 Digital Debate to cutting-edge AI use cases and next-gen operating models

📈 Engagement metrics – community feedback and interaction data

🏆 SSON Impact Awards – spotlighting the innovators shaping the industry

🚀 What’s next – key partnership opportunities in 2025 and beyond

Customer Success at SSOW Europe 2025: What makes our sponsors return – and how we're raising the bar for 2026

Access your copy of our inaugural Customer Success Survey Report, packed with real sponsor feedback from Shared Services & Outsourcing Week Europe 2025.

🔍 What’s inside the report:

• Honest feedback from sponsors on pre-, during-, and post-event experiences
• Performance scores across key touchpoints – including ROI, support, and goal alignment
• A spotlight on our first dedicated Customer Success Manager and her impact
• Clear benchmarks met – and where we’re improving for even more value

💡 Why it matters:

• Customer Success is now a key strategic differentiator – not just support
• Proactive, personalised engagement drives satisfaction and retention. We are actively investing in your experience!
• Your goals are our goals – and we’re committed to delivering measurable outcomes

📥 Download the report to see how we’re evolving sponsor experience at SSOW Europe – before, during, and beyond the event.

See who’s exhibiting at Europe’s leading SSC & GBS event. The floorplan highlights premium partner positions and gives you a clear view of the key players you can connect with in Lisbon, 18–21 May 2026.

SSOW Europe is the premier meeting ground for GBS, shared services and outsourcing leaders from across the region, bringing together 850+ senior, forward-thinking executives for three days of strategic discussions, showcases, and networking. Connect directly with senior decision-makers with specific challenges and projects, looking to explore innovative technologies, ideas, and platforms to drive transformation and sustainable growth.

Details in the document include:

• Event Overview
• Attendee Breakdown
• 2026 Key Themes
• Engagement Opportunities
• Sponsorship Package Options
• 2026 Partners

Download your copy of the Sponsorship Prospectus now >>

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