08 - 11 September, 2020 | Estoril Congress Center, Estoril, Portugal
Workshops & Main Conference Day 1
Monday, May 11th, 2020
As the most advanced leaders moving further into their GBS journey, it is clear that majority of us are far from achieving true GBS transformation. This panel will draw experience from the most visionary leaders on how to close these gaps in:
· Portfolio management: Are we truly driving value?
· Mind-set: from order takers to business partners
· Innovation: from incremental improvement to step change
Main Conference Day 2
Tuesday, May 12th, 2020
As global companies continues to rethink their operational strategy towards a more lean and agile structure, some question if single tower GBS remain the future for all. There isn’t a right or wrong answer. We invite experienced leaders to debate their ideas through their experiences:
· How can GBS and global services become more flexible and agile meanwhile remaining a high level of standardisation
· What are the new requirements are businesses go through enterprise transformation and how are shared service and GBS best set up to support and enable that?