NOT JUST A CONFERENCE. A COMMUNITY.

18 - 21 May 2026 | Estoril Congress Center, Estoril, Portugal

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Alexander Jochinger

CEO Engie GBS Engie

Workshops & Conference Day One: May 19th, 2026

2:45 PM KEYNOTE PANEL: GBS 2036 - HOW AI AND GEOPOLITICS WILL RESHAPE THE NEXT DECADE OF VALUE CREATION

Over the next decade, AI and geopolitics will fundamentally redefine what value creation means for GBS organisations. The greatest advantage may no longer lie in being the fastest or the cheapest - but in being the smartest. At the same time, the global delivery network of GBS organisations is set to change rapidly from today’s landscape. Join this forward-looking session to explore what the future might hold:

• Will the predicted 40% job displacement by AI become reality by 2036?

• How will the human–machine collaboration model evolve within the GBS structure?

• How will the global GBS footprint shift in the next decade? Where will the new delivery hotspots emerge?

• What is the optimal organisational design for the delivery model, including reporting lines and decisions around insourcing versus outsourcing?

• Sharing perspectives from the business on what value really means

Edvinas Katilius, VP Global Business Solutions (GBS), Philip Morris International

Conference Day Two: May 20th, 2026

9:50 AM IS YOUR GBS READY FOR AI? THE REAL QUESTION IS WHETHER YOU HAVE THE 'AQ': CAN YOU HIRE, MANAGE AND FIRE AI TEAM MEMBERS?

As AI agents develop into full fledged AI team members, we will see more and more mixed teams, where humans and AI work together seamlessly, and hence I will be guiding the discussion towards understanding what it takes for GBS leaders to develop the skills needed to manage AI team members. Managing humans requires EQ (your natural instincts for managing people), but managing AI will require "AQ" (picking the right algorithms for a problem or situation).

Check out the incredible speaker line-up to see who will be joining Alexander.

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